Terms & Conditions
Mr Ski Ltd – Booking Conditions
BOOKING YOUR HOLIDAY
All bookings must be made on the form provided, and accompanied of a minimum of 30% of final price. Bookings made less than 56 days before departure must be paid in full at time of booking. We will send confirmation of your booking within 10 days of receipt. This acts as our acceptance of your booking in accordance with our terms and conditions as set out below.
PAYMENT OF YOUR HOLIDAY
The full price of your holiday must be paid to Mr Ski Ltd not less than 56 days before your departure date. If payment in full is not received by us by then we at our sole discretion reserve the right to cancel your booking and retain the deposit paid. If no deposit has been received by us at time of cancellation we also reserve the right to claim this from you.
CHANGING THE DATE OF YOUR HOLIDAY
If you wish to change the date of your holiday we will do our best to help, by transferring to another available date. A request to change the date must be made in writing. If we cannot accommodate the proposed change cancellation terms apply.
CANCELLATION OF YOUR HOLIDAY
If you cancel your holiday more than 56 days before the arrival date only the deposit will be forfeited. Otherwise the scale of charges applies: Between 42 and 56 Days 75%, Between 0 and 42 Days 100%,
ALL CANCELLATIONS MUST BE MADE IN WRITING AND MUST BE SIGNED BY PARTY LEADER. If no written notice of cancellation is received and part or all of your party does not travel, cancellation will deemed to have been effected on day of departure.
We will make every effort to ensure you are satisfied with your stay with MrSki,. However we recognise that problems do sometimes arise. If you have a complaint please tell your host immediately.”…. If the complaint cannot be resolved to your satisfaction in resort, please put any outstandings issues to us in writing which we will endeavour to respond to after proper consideration”.
Children under the age of 18 are accepted on the condition that they remain the responsibility of the head of the family or in his or her absence the party leader signing the booking form
We strongly advise you obtain a European Health Insurance card form direct from NHS Direct. In the event of illness during the holiday it is the responsibility of the client to pay all doctor, hospital, or repatriation costs. It is your responsibility to ensure you/your party has adequate insurance coverage.
We reserve the right to refuse accommodation or end your occupancy earlier than your departure date if you or your group’s conduct is adversely affecting our other guests or in our view is in any way inappropriate. We will incur no liability or accept any responsibility for any extra costs incurred by such persons as a result of their exclusion from our premises.
Numbers of people in the accommodation are limited to those on the booking form. Subletting, sharing, or assignment is prohibited. We reserve the right to take a damage deposit in the chalet. This will be held against damage or theft and will be returned at the end of the holiday less any sums claimed with respect to damage or other loss incurred by us as the accommodation owner.
ASSISTANCE AND ARRANGEMENTS MADE BY US
We have taken reasonable steps to ensure any arrangements made by us are provided by efficient, safe and reputable businesses. We have no direct control over provision of services by suppliers and cannot accept any liability for any claims made against those suppliers.
ARRIVAL AND DEPARTURE TIMES
In line with our chalet providers access to the chalet is from 16:00 on day of arrival. The chalet must be vacated by 10:00 on day of departure.
We have taken reasonable steps to insure that the suppliers of the services used are of an acceptable standard. This includes all 3rd party contracts and services and infrastructure supplied by local and Government authorities. We can not accept liability where the provision of services is interrupted by but not limited to reasons of war, threat of war, riot, civil strife, industrial disputes, closure or congestion of transport systems, technical problems to transport, terrorist activity, force majeure, medical pandemic, act of God, natural disaster, fire or adverse weather.
YOUR CONTRACT WITH US
This contract is made in accordance with English Law and is subject to the exclusive jurisdiction of the English Courts.