Terms & Conditions

Mr Ski Ltd – Booking Conditions

BOOKING YOUR HOLIDAY

All bookings must be made on the form provided, and accompanied of a minimum of £100 per person. Bookings made less
than 56 days before departure must be paid in full at time of booking. We will send confirmation of your booking within 10 days of receipt. This acts as our acceptance of your booking in accordance with our terms and conditions as set out below.

PAYMENT OF YOUR HOLIDAY

The full price of your holiday must be paid to Mr Ski Ltd not less than 56 days before your departure date. If payment in full is not received by us by then we at our sole discretion reserve the right to cancel your booking and retain the deposit paid. If no deposit has been received by us at time of cancellation we also reserve the right to claim this from you.

CHANGING THE DATE OF YOUR HOLIDAY

If you wish to change the date of your holiday we will do our best to help, by transferring to another available date. A request to change the date must be made in writing. If we cannot accommodate the proposed change cancellation terms apply.

CANCELLATION OF YOUR HOLIDAY

If you cancel your holiday more than 56 days before the arrival date only the deposit will be forfeited. Otherwise the
scale of charges applies: Between 30 and 56 Days 50%, Between 15 and 29 Days 75%, less than 15 days 100%
If a partial cancellation of a group is made we at our sole discretion reserve the right to charge the remaining party up to £100 per person for under occupancy

ALL CANCELLATIONS MUST BE MADE IN WRITING AND MUST BE SIGNED BY PARTY LEADER

COMPLAINTS

We will make every effort to ensure you are satisfied with your stay in Bal Eteillaz. However we recognise that problems do sometimes arise. If you have a complaint please tell your host immediately.”…. If the complaint cannot be resolved to your satisfaction in resort, please put any outstandings issues to us in writing which we will endeavour to respond to after proper consideration”.

MINORS

Children under the age of 18 are accepted on the condition that they remain the responsibility of the head of the family or in his or her absence the party leader signing the booking form

HEALTH

We strongly advise you obtain a European Health Insurance card form direct from NHS Direct. In the event of illness during the holiday it is the responsibility of the client to pay all doctor, hospital, or repatriation costs. It is your responsibility to ensure you/your party has adequate insurance coverage.

CONDUCT

We reserve the right to refuse accommodation or end your occupancy earlier than your departure date if you or your group’s conduct is adversely affecting our other guests or in our view is in any way inappropriate. We will incur no liability or accept any responsibility for any extra costs incurred by such persons as a result of their exclusion from our premises.

ACCOMMODATION

Numbers of people in the accommodation are limited to those on the booking form. Subletting, sharing, or assignment is prohibited. We reserve the right to take a damage deposit in the chalet. This will be held against damage or theft and will be returned at the end of the holiday less any sums claimed with respect to damage or other loss incurred by us as the accommodation owner.

ASSISTANCE AND ARRANGEMENTS MADE BY US

We have taken reasonable steps to ensure any arrangements made by us are provided by efficient, safe and reputable businesses. We have no direct control over provision of services by suppliers and cannot accept any liability for any claims made against those suppliers.

DISCOUNTS AND OFFERS OF FREE PLACES

We reserve the right to offer or limit the number of free places or the level of discount given for any reason. Discounts or free places may be offered under the following conditions 
a) Group bookings handled by one person
b) Deposits paid for all persons
c) Free places are for 3rd or 4th in bedroom

YOUR CONTRACT WITH US

This contract is made in accordance with English Law and is subject to the exclusive jurisdiction of the English Courts.

 

The Chalets catered ski chalet

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We have 2 fantastic chalets, catered or self catered options.

Les Gets les gets skiing

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Beautiful traditional Alpine village - just over 1 hour from Geneva

The Ski Area les gets skiing

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650km of pistes, 225 lifts, from nursery to extreme

Visitor Book ski chalet testimonials

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Read what our customers have said - they keep coming back!

  • Without a doubt the best holiday we have ever had. You've both been wonderful hosts, Thanks so much, great scrambled eggcellence!!!!

    Ffiona and Douglas Pola - New year 09

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